About Us

Heritage 
AlphaCRM is a product of Alpha CRM Ltd, which is a specialist provider of tailored CRM solutions. Based on the South Coast of England the company has over 20 years of experience in developing both off-the-shelf and bespoke software and development tools. Through our Professional Services team, Alpha Systems Consultants Ltd., we can also offer specialist PC and web applications alongside AlphaCRM systems. We can also provide data integration solutions based on industry-standard technologies.

For the local community 
Some of our clients are charities serving their local communities. For some of these we are able to offer free or subsidised hosting of AlphaCRM systems installed for them. When discussing a new system with us, please feel free to ask.

Policies

Products 
All products and platforms are copyright © Alpha CRM Ltd. and Alpha Systems Consultants Ltd., dates as displayed in product Help|About information. 

Purchase of a single license to one of our products allows you to use that product on one computer or URL. It does not allow you to copy the distribution media apart from for backup purposes. You are not allowed to resell your license unless you first uninstall it from your computer and destroy any distribution media or backup copies. License and copyright are subject to the relevant laws of England and Wales. 

Hosted services 
Where you purchase a hosted service from us for AlphaCRM or other services, you are responsible for the content (words and files) you place on your site. You agree to indemnify Alpha CRM Ltd. and Alpha Systems Consultants Ltd. from any legal action in any territory pertaining to the content you have placed on your site. If the annual hosting fees are not paid in a timely fashion, you agree that the hosting service will lapse. The data hosted remains your property and at the end of any hosting agreement, the database will be made available to you for your own purposes. 

Privacy policy 
Any data provided by you via this website or in the course of a live project is your property and we will not disclose it to anyone for any reason without your prior consent. Projects are undertaken under a mutually-acceptable non-disclosure agreement. Charges 

Small contracts 
We will normally invoice small contacts at an agreed hourly rate, and will agree a maximum number of hours or cost so that you know your maximum exposure. 

Larger contracts 
We will normally quote a larger contract at a fixed price for an agreed scope of work. However, if we agree to changes relative to the initial specification or scope, these will be charged as either additional contracts or at an agreed hourly rate. 

Copyright 
This web site and contents are copyright © Alpha CRM Ltd.,

Legal information

Company registration: Registered in England and Wales, registration number 08738526

VAT registration number: GB 176 9653 53